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Can't add remote shared mailbox by using ECP into distribution group in Exchange Server 2019 and 2016 hybrid environment

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Symptoms

In a Microsoft Exchange Server 2019 or Exchange Server 2016 hybrid environment, you use Exchange admin center (EAC) to add users into a distribution group. Additionally, into the other tabs inherent in a distribution group. However, if the user that needs to be added is a remote shared mailbox, the mailbox is not even available in the picker to be added. The same works fine when executed from Exchange Management Shell (EMS).

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Resolution

To fix this issue, install one of the following updates:
For Exchange Server 2019, install the Cumulative Update 5 for Exchange Server 2019 or a later cumulative update for Exchange Server 2019.​
For Exchange Server 2016, install the Cumulative Update 16 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: CI114703, kbHotfixAuto, kbqfe, kbfix, kb, can't add remote shared mailbox into distribution group

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Article Info
Article ID : 4547714
Revision : 5
Created on : 3/17/2020
Published on : 3/17/2020
Exists online : False
Views : 270