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"Stop 0x0000000010D" or "Status: 0xc0000001" error on Surface Laptop 3


View products that this article applies to.

Symptoms

On a Microsoft Surface Laptop 3 device, you receive either or both of the following error messages: 

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Cause

This problem can occur if you do either of the following set of actions:

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Resolution

For both offline and online scenarios, make sure that your image contains the following update:

August 17, 2019—KB4512534 (OS Build 17763.720)

You can add the update by using the appropriate DISM command.

Important For online scenarios, make sure that you install the KB4512534 update before you install the drivers from the MSI package.

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Article Info
Article ID : 4530674
Revision : 3
Created on : 11/13/2019
Published on : 11/14/2019
Exists online : False
Views : 100