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PSTN call can't be transferred until a Skype for Business user joins the conference in Skype for Business Server 2019

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Symptoms

In a Microsoft Skype for Business Server 2019 environment, you enable anonymous PSTN callers to start static meetings. A PSTN user dials the Conference Auto Attendant (CAA) service number and provides the conference id to join the meeting. However, the PSTN call is placed in a holding pen until a Skype for Business user joins the conference even though the AllowAnonymousPstnActivationForDedicatedMeetings parameter is set to true.

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Resolution

To fix this issue, install the July 2019 cumulative update 7.0.2046.123 for Skype for Business Server 2019, Conferencing Attendant.

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Keywords: allowanonymouspstnactivationfordedicatedmeetings is true, kb, kbfix, kbqfe, PSTN call can, pstn call is in a holding pen, kbHotfixAuto, CI108917

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Article Info
Article ID : 4525502
Revision : 7
Created on : 10/17/2019
Published on : 10/17/2019
Exists online : False
Views : 276