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Can’t convert a migrated remote user mailbox to shared in Exchange Server 2019 and 2016

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Symptoms

You have migrated a user mailbox with Hybrid remote move to Microsoft Office 365 from Exchange Server 2019 or Exchange Server 2016. When you try to convert this migrated remote mailbox to a shared remote mailbox, you receive the following error message:
WARNING: An unexpected error has occurred and a Watson dump is being generated: remoteMailbox.RemoteRecipientType must include ProvisionMailbox.

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Resolution

To fix this issue, install one of the following updates:

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: can't convert a migrated remote user mailbox to shared, kb, kbfix, kbqfe, kbHotfixAuto, CI105592

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Article Info
Article ID : 4515271
Revision : 5
Created on : 9/17/2019
Published on : 9/17/2019
Exists online : False
Views : 472