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FindPeople request from Skype for Business on Mac fails with "Invalid Shape Specification" in Exchange Server 2019 and 2016

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Symptoms

In a Microsoft Exchange Server 2019 or Exchange Server 2016 environment, when a user searches for contacts by using the Microsoft Skype for Business on Mac client, the FindPeople request fails and an "Invalid Shape Specification" error occurs.

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Cause

The persona:BusinessPhoneNumbers and persona:MobilePhones properties aren't in the SupportedRequestProperties collection.

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Resolution

To fix this issue, install one of the following updates:

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: findpeople from Skype for Business on Mac fails, invalid shape specification, kb, kbfix, kbqfe, kbHotfixAuto, CI105597

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Article Info
Article ID : 4515264
Revision : 5
Created on : 9/17/2019
Published on : 9/17/2019
Exists online : False
Views : 230