Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

“X-InnerException: Microsoft.Mapi.MapiExceptionRpcServerTooBusy” error when you try to use a mailbox in Exchange Server 2016


View products that this article applies to.

Symptoms

In a Microsoft Exchange Server 2016 environment, you can’t access your mailbox because of the following error message:
X-InnerException: Microsoft.Mapi.MapiExceptionRpcServerTooBusy

↑ Back to the top


Cause

This issue occurs because there's an infinite loop that occurs when a read stream is opened on a column-based property. When the stream is opened and used, another write stream is opened off the same message instance where that stream is truncated. Internal state in the PhysicalColumnStream object becomes stale and is never refreshed. Because the instance believes the stream is still much longer than it really is now, it loops forever trying to read more data that's not there.

↑ Back to the top


Resolution

To fix this issue, install the Cumulative Update 14 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

↑ Back to the top


References

Learn about the terminology that Microsoft uses to describe software updates.

↑ Back to the top


Keywords: kbHotfixAuto, CI105498, kb, kbfix, kbqfe, Microsoft.Mapi.MapiExceptionRpcServerTooBusy

↑ Back to the top

Article Info
Article ID : 4515255
Revision : 7
Created on : 9/17/2019
Published on : 9/17/2019
Exists online : False
Views : 275