When attempting to test and enable a mailbox in Dynamics 365, the results show as failure and the following error alerts appear:
- "The mailbox location could not be determined while sending the email message "Your mailbox is now connected to Dynamics 365". Mailbox [Mailbox Name] didn't synchronize. The owner of the associated email server profile [Email Server Profile Name] has been notified."
- "The location of the mailbox [Mailbox Name] could not be determined while receiving email. The owner of the associated email server profile [Email Server Profile Name] has been notified. The system will try to receive email again later."