Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "Call was not completed or has ended" error when you make a call with a federated user in Skype for Business Server 2019

"Call was not completed or has ended" error when you make a call with a federated user in Skype for Business Server 2019

View products that this article applies to.

Symptoms

Consider the following scenario in a Microsoft Skype for Business Server 2019 environment:

  • You are a federated Skype for Business user to User A.
  • The Busy Options with the Busy On Busy feature is enabled in User A's organization.
  • User A is already engaged in another communication stream.
  • You make a call to User A.

In this scenario, the call fails and you receive the following error message:

Call was not completed or has ended. 

↑ Back to the top

Resolution

To fix this issue, install the July 2019 cumulative update 7.0.2046.123 for Skype for Business Server 2019, Front End Server and Edge Server.

↑ Back to the top

Keywords: Call was not completed or has ended, kb, kbfix, kbqfe, when you make a call with a federated user, kbHotfixAuto, CI101865

↑ Back to the top

Article Info
Article ID : 4503621
Revision : 8
Created on : 7/11/2019
Published on : 7/11/2019
Exists online : False
Views : 163