Servicing stack update for Windows 10, Version 1703: May 14, 2019

This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. Key changes include: 

• Addresses an issue with factory reset, also called Push-button reset or PBR. During a factory reset, after the “Preparing” step some devices may receive an error, "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click 'OK' to restart the computer, and then restart the installation."

Microsoft strongly recommends you install the latest servicing stack update (SSU) for your operating system before installing the latest cumulative update (LCU). Installing servicing stack updates (SSU) ensure that you have a robust and reliable servicing stack so that your devices can receive and install Microsoft security fixes. 

Method 1: Windows Update

This update will be downloaded and installed automatically. 

Note: This update is also available through Windows Server Update Services (WSUS). 

Method 2: Microsoft Update Catalog  

To get the stand-alone package for this update, go to the Microsoft Update Catalog website. 

Prerequisites 

There are no prerequisites for installing this update.  

Restart information 

You don't have to restart your computer after you apply this update. 

Update replacement information 

This update replaces the previously released update KB4487327.

For more information about SSUs, see Servicing stack updates. 
Learn about the terminology that Microsoft uses to describe software updates.