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Skype for Business 2016 crashes after signing in

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Symptoms

This issue occurs when the REG_MULTI_SZ value in the following registry path is malformed (for example, it's missing the second null terminator):
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Lync\<SIP address>\"Dismissed DelegatorList"\REG_MULTI_SZ
For more information about the registry value REG_MULTI_SZ, see Registry Value Types.

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Resolution

To fix this issue, install the October 1, 2019, update (KB4484102) for Microsoft Skype for Business 2016.

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Keywords: kb, kbfix, kbqfe, skype for business crashes after singing in, kbHotfixAuto, CI108043

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Article Info
Article ID : 4497778
Revision : 4
Created on : 10/1/2019
Published on : 10/1/2019
Exists online : False
Views : 191