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Skype for Business online user can't access the voicemail messages left on Azure voicemail from the Skype for Business 2016 client


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Symptoms

Consider the following scenario:
  • You have deployed the Microsoft Skype for Business 2016 client.
  • You have Azure voicemail enabled for users.
  • You receive a voicemail on Azure voicemail.
In this scenario, the Skype for business client may not show the voicemail or may show the "From" part of the voicemail as "noreply@skype.voicemail.com" instead of the senders' name.

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Resolution

To fix this issue, install the April 2, 2019, update (KB4462234) for Skype for Business 2016.

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Keywords: kb, kbfix, kbqfe, skype for business online user can't access voicemail left on Azure voicemail, kbHotfixAuto, CI99673

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Article Info
Article ID : 4495278
Revision : 6
Created on : 4/2/2019
Published on : 4/2/2019
Exists online : False
Views : 265