When using the Dynamics 365 Email Router to send email from a Dynamics 365 instance, the email may go into a "Pending Send" state and never actually send:
The Dynamics Email Router exception logs may show the following error:
An error occurred while checking for outgoing email messages to process: https://disco.crm.dynamics.com/<OrgName>. System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]: User does not have send-as privilege. (Fault Detail is equal to Exception details:
ErrorCode: 0x8004480D
Message: User does not have send-as privilege.