Online Services Usage (OSU) Incentives FAQ

Please refer to the below eligibility requirements.  Please note that fulfilling the eligibility does not imply that you will start to earn incentives. You would also need to fulfill the Claims Partner of Record (CPOR) (Digital Partner of Record (DPOR) for Power BI subscriptions) requirement.

OSU Microsoft 365 eligibility requirements

FastTrack Ready Eligibility To earn within the FastTrack program partners must meet separate FastTrack eligibility requirements and be invited to the FastTrack Ready program. Partners who achieve the eligibility requirements may be invited by Microsoft to join the Program. Such invitation will be at Microsoft’s sole discretion taking into consideration partner’s level of performance against the eligibility requirements, partner location, partner expertise, and program capacity. For more information on Fast Track please see details at https://aka.ms/fasttrackpartnerterms.

OSU Business Applications eligibility requirements

No, but you will not begin to earn incentives until you have completed the entire onboarding process (including bank and tax submission and approval by Microsoft).

OSU Incentives are based on active entitlements/active users which is different from deployed seats. Please refer to “Incentive structure and rates” section of the OSU Incentive guide for more information on how usage is defined for each product.

Please see How to create and manage bank and tax profiles in Partner Center.

Partners need to accumulate a minimum of $200USD (or partner country billing currency equivalent), to receive the payment.

For OSU Business Applications, Partners can earn up to an incentives maximum cap, limited to USD 100,000 per product (for example: Dynamics 365 Power BI are two distinct products) within an agreement per partner organization from October 1, 2019.

For OSU Microsoft 365, there is no maximum earning limit. 

The snapshot will be captured on the last day of each month. If you are attached and meet eligibility requirements prior to the snapshot date for that month, the earnings for the subscription will be included in the statement that will be published within the first three weeks of the month following the snapshot date.

All incentives are disbursed monthly and paid 45 days after the end of the month in which incentives are calculated. Please check your payment report for payment details such as the payment date and payment reference.

Please make sure that you have the satisfied the eligibility requirements and the necessary competency requirements relating to the specific product and that the product is included in Online Services Usage Rate Card.  Also, make sure that you have met the Partner of Record (POR) requirements for the subscription and have satisfied all related Proof of Execution (POE) requirements. If all eligibility criteria have been met but you do not see earnings, please submit a support ticket through the Microsoft Partner Network on https://mspartner.microsoft.com. Under the “Support” tab, select “Contact Support.” When the portal opens, select “Partner Incentives” as your Category. You are then able to choose your Topic and Issue.