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Can't automatically sign in to Skype for Business for Mac after EnableMobility is set to false in Skype for Business Server 2015

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Symptoms

You set the EnableMobility parameter to false in order not to let users use Skype for Business on their mobile phones in Microsoft Skype for Business Server 2015. In this scenario, the users can't sign in to the Skype for Business for Mac client automatically after switching a network or hibernating the computer. In addition, the Skype for Business for Mac client displays "Restoring the server connection..." but does not connect, and displays the sign-in screen.

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Resolution

To fix this issue, install the May 2019 cumulative update 6.0.9319.548 for Skype for Business Server 2015, Web Components Server.

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Workaround

As a workaround, run the following PowerShell command to turn on the Skype for Business mobility.
Set-CsMobilityPolicy -Identity "site:Redmond" - EnableMobility $True
In this example, mobility is enabled in the mobility policy assigned to the Redmond site. You do this by setting the EnableMobility property to True.

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Keywords: can't automatically sign in skype for business for mac, enablemobility is set to false, kb, kbfix, kbqfe, Restoring the server connection, kbHotfixAuto, CI96971

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Article Info
Article ID : 4487828
Revision : 14
Created on : 5/3/2019
Published on : 5/3/2019
Exists online : False
Views : 222