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Can't change microphone or speaker volume in Options during a Skype call in Skype for Business 2016

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Symptoms

When you are in a Skype call in Microsoft Skype for Business 2016, you may find you can't change the microphone or speaker volume by using Options > Audio Device. 

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Resolution

To fix this issue, install the December 4, 2018, update (KB4461545) for Skype for Business 2016.

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More Information

After you install this update, you will receive a message that informs you that the change will take effect from the next call.

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Keywords: kb, can't change microphone or speaker volume during a skype call, kbfix, kbqfe, kbHotfixAuto, CI93856

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Article Info
Article ID : 4477231
Revision : 8
Created on : 11/29/2018
Published on : 12/4/2018
Exists online : False
Views : 190