Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Why is a cash receipt showing as a negative amount in the Bank Deposit Entry window in Bank Reconciliation?


View products that this article applies to.

ISSUE:

Why is my receipt showing as a negative amount in the Bank Deposit Entry window in Bank Reconciliation? 

↑ Back to the top


CAUSE

This is by design when you void a cash receipt that has already been deposited.  The system is letting you know that you are off by this amount and must do something with it.   You cannot deposit and recooncile it, and also void it.  You must do one or the other, so the system is letting you know that there is a problem that you must account for. 

↑ Back to the top


RESOLUTION

You must investigate if the receipt was deposited and is valid, or truly should be voided, because you can't do both. The system puts a negative cash receipt in the system to let you k now there is a problem that must be researched. 

  • If the receipt truly was deposited by the bank, then it should not have been voided.   
  • If the cash receipt truly should be voided and wasn't actually deposited to the bank, then the deposit should be voided first (to resuce the checkbook balance).  This will mark the cash receipt as undeposited in which case you can then void it (to back out the GL). 

↑ Back to the top


Keywords: kb, gp, kbmbsmigrate, kbmbspartner

↑ Back to the top

Article Info
Article ID : 4465278
Revision : 3
Created on : 9/24/2018
Published on : 9/24/2018
Exists online : False
Views : 286