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Skype for Business VbSS application sharing doesn't work for UCMA based Contact Center in Skype for Business Server 2019 and 2015


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Symptoms

Consider the following scenario:

  • You implement the Microsoft Skype for Business UCMA based Contact Center applications that support app sharing in your organization.
  • You enable the Video-based Screen Sharing (VbSS) feature in Skype for Business Server 2019 or Skype for Business Server 2015.
  • You share your desktop with another user by using a Skype for Business client.

In this scenario, the desktop sharing fails.

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Workaround

To work around this issue, you can refer to the following article to disable the VbSS feature in Skype for Business Server 2019 or Skype for Business Server 2015:

Video based Screen Sharing for Skype for Business Server

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Resolution

To fix this issue, install one of the following updates:

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Keywords: kb, kbfix, kbsurveynew, kbexpertiseadvanced, kbqfe, Skype for Business VbSS application sharing not working for UCMA based Contact Center

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Article Info
Article ID : 4458678
Revision : 14
Created on : 7/11/2019
Published on : 7/11/2019
Exists online : False
Views : 244