Update Rollup for Azure File Sync Agent: August 2018

This article describes the issues that are fixed in this update rollup that is dated August 2018 for the Azure File Sync Agent. Additionally, this article contains installation instructions for this release.

• Fixes an issue that causes sync sessions to fail and return an “out of memory error (0x8007000e)” error message because of a memory leak.

• This update is available for Windows Server 2012 R2 and Windows Server 2016 installations that have the Azure File Sync general availability agent version (3.1.0.0) installed.
• The agent version of this update rollup is 3.2.0.0.
• A restart may be required if files are in use during the update rollup installation.

Update rollup packages for the Azure File Sync Agent are available from Microsoft Update or by manual download.

Microsoft Update

To get and install the Azure File Sync Agent from Microsoft Update, follow these steps on a server that has Azure File Sync agent installed.

Windows Server 2016

1. Click Start, and then click Settings.
2. In Settings, click Update & security.
3. In the Windows Update window, click Check online for updates from Microsoft Update.
4. Verify the Azure File Sync Agent update is listed, and then click Install now.

Windows Server 2012 R2

1. Click Start, and then click Control Panel.
2. In Control Panel, double-click the Windows Update item.
3. In the Windows Update window, click Check for updates.
4. Click Important updates are available.
5. Verify that the Azure File Sync Agent update is selected, and then click Install.

Manual download

Go to the following website to manually download this update rollup package from the Microsoft Update Catalog:

 Update Rollup for Azure File Sync Agent - August 2018 (KB 4456224)

To manually install the update rollup package, run the following command at an elevated command prompt:

msiexec.exe /p packagename.msp REINSTALLMODE=OMUS REINSTALL= StorageSyncAgent,StorageSyncAgentUpdater,StorageSyncAgentAzureFileSync /qb /l*v Patch.log

For example, to install the Azure File Sync Agent update rollup for Server 2016, run the following command:

msiexec.exe /p StorageSyncAgent_WS2016_KB4456224.msp REINSTALLMODE=OMUS REINSTALL=StorageSyncAgent,StorageSyncAgentUpdater,StorageSyncAgentAzureFileSync /qb /l*v Patch.log

Learn about the standard terminology that Microsoft uses to describe software updates.