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You're prompted for Exchange credentials after switching network in a Skype for Business hybrid environment


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Symptoms

In a Skype for Business hybrid environment, when you sign in to the Skype for Business client after switching the network, you may find you're prompted to enter Exchange credentials. This issue occurs when the Skype for Business client uses basic authentication to sign-in but Exchange Online uses modern authentication (ADAL).

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Resolution

To fix this issue, install one of the following updates:

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kb, kbfix, kbsurveynew, kbexpertiseinter, kbqfe, prompted for Exchange credentials, Skype for Business hybrid, after switching network, Exchange Online uses modern authentication (ADAL)

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Article Info
Article ID : 4340829
Revision : 11
Created on : 6/28/2018
Published on : 7/10/2018
Exists online : False
Views : 154