Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Keep your commitments with Heads-up emails


View products that this article applies to.

What is the Heads-up email?

To help make sure nothing falls through the cracks, Cortana will send you a Heads-up email when it looks like there’s something that needs your attention.

Cortana will call out your most important to-dos and “said-you’d-dos” and consolidate them in one convenient place to help you get ready for the day ahead. In the future Cortana will become more assertive and will be able to call out important calendar insights and reminders.

↑ Back to the top


Why don’t I get a Heads-up email every day?

Some days are busier than others, so, we decided there’s no reason to clutter your inbox on days when Cortana doesn’t have a lot to help you with.

Right now, Cortana can help by reminding you of commitments you made in email. As Cortana’s ability to understand what’s important to you grows she’ll become more valuable to you, even on days when you don’t have a lot scheduled. 

↑ Back to the top


How does Cortana come up with the suggested reminders?

When you commit to doing something in an email, Cortana notices and helps you remember to follow through. If you added a deadline, she’ll use that info to make sure you get the reminder in time to make it happen. If you email your boss saying “I’ll send you that report by Friday” you will get a reminder from Cortana in your Heads-up email on Thursday, so you can meet that commitment.

Make sure you’ve enabled the feature by going to Cortana's Notebook  > Manage Skills > Calendar and then use the toggle to turn on Heads-up Email. 

Heads-up email with 1 meeting and 2 commitments

Your insight will help make this great, so let us know what you think! You can hit thumbs up/down on specific features in the email, or send thoughts directly to CiE feedback DL

↑ Back to the top


Keywords: email, heads-up, reminders, suggeted reminder, manage skills, suggested tasks, important calendar insights

↑ Back to the top

Article Info
Article ID : 4340549
Revision : 31
Created on : 3/7/2019
Published on : 3/7/2019
Exists online : False
Views : 379