Consider the following scenario:
- Draft messages are created by Visual Basic Scripting (VBScript) in a shared mailbox Draft folder in the Microsoft Outlook 2016 client on a computer.
- A user is granted full access and send on behalf permissions for the shared mailbox, and the mailbox is automatically added to their Outlook profile.
- The user sends the draft messages on behalf of the mailbox in the Outlook 2016 client on the same or a different computer.
In this scenario, the user receives a non-delivery report (NDR) message that resembles the following:
From: shared_mailbox_name
Sent: date time
To: Test@contoso.com
Subject: Undeliverable: TEST
Your message did not reach some or all of the intended recipients.
Subject: TEST
Sent: date time
The following recipient(s) cannot be reached:
Display_name on
The recipient has been deleted or has no e-mail address.