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Surface Pro Model 1796 or Surface Pro with LTE Advanced updates must be installed twice

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Symptom

You may have to install the following updates two times to fully update Surface Pro Model 1796 or Surface Pro with LTE Advanced:

  • SurfacePro_WiFi_Win10_15063_1802107_6.msi
  • SurfacePro_WiFi_Win10_16299_1802107_6.ms
  • SurfacePro_LTE_Win10_15063_1802007_4.msi

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Cause

This issue occurs because the UEFI firmware update in these packages has the following prerequisite requirement:

  • Surface Pro (Model 1796)–Surface System Aggregator Firmware (233.2099.256.0) or a later version, released only on Windows Update on February 13, 2018
  • Surface Pro with LTE Advanced (Model 1807)–Surface System Aggregator Firmware (233.2102.1.0) or a later version, released only on Windows Update on February 13, 2018

In the first installation, the Surface driver and firmware pack installer MSI package installs the prerequisite and then prompts you to restart. Then, you must run the installation again to update the rest of the drivers and firmware. 

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More information

For more information, see Updates for Surface Pro 4 (12 April 2018). 

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Keywords: kb, kbsurveynew

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Article Info
Article ID : 4132279
Revision : 11
Created on : 7/19/2019
Published on : 7/19/2019
Exists online : False
Views : 340