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Skype for Business on-premises user doesn't receive notification when added by a Skype user a second time


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Symptoms

Consider the following scenario:

  • User A is a Microsoft Skype user. User B is a Skype for Business Server 2015 on-premise user.
  • User A adds User B to the contact list.
  • User B accepts the notification to add User A to the on-premise contact list.
  • User B deletes User A from the on-premise contact list. User A deletes User B from the contact list in Skype.
  • User A adds User B to the contact list again.

In this situation, User B doesn't receive the notification about the contact request from User A.

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Resolution

To fix this issue, install the July 2018 cumulative update 6.0.9319.534 for Skype for Business Server 2015, Core Components.

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Workaround

To work around this issue, the Skype for Business Server 2015 on-premises user can add the Skype user to the contact list. 

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Keywords: kb, kbfix, kbsurveynew, kbexpertiseadvanced, kbqfe, Skype for Business on-premise user doesn't receive notification, when added by a Skype user the second time

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Article Info
Article ID : 4102007
Revision : 10
Created on : 7/31/2018
Published on : 7/31/2018
Exists online : False
Views : 211