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Symptoms

Direct debit proposal with transactions for B2B and Core mandate (different customers with different mandates) does not create a correct file. The XML file shows the mandate scheme from the customer of the 1st transaction only as being for all customers.

 

As it is not allowed at the moment, this case needs to be handled somehow to avoid creating a file that cannot be accepted by a bank.

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To work around this issue (to generate payments with different mandate schemes in different files) you may setup different Payment method for Core and B2B mandate schemes and. Defauld Method of payment may be selected in Customer (Payment default FastTab) and then transferred to payment when creating.

            When generating payments you select Method of payment. . 

               OR

            you may use filter functionality when creating proposal:   

           To create the filter for including records in proposal:

  • Add the Customer direct debit mandat table to filter (Join tab)
  • Add Mandate scheme field (Range tab) and select Mandate scheme value

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Resolution

 

  • Payment XXX.version.X.Y.Z

To resolve the issue, you need to import the higher version of the ER configuration (formats) from LCS shared asset library:

  •  ISO220020 Direct debit  (v.12.8) (generic format)
  • ISO20022 Direct debit (AT) (v.12.8.4)
  • ISO20022 Direct debit (BE) (v.12.8.5)
  • ISO20022 Direct debit (CH) (v.12.8.5)
  • ISO20022 Direct debit (DE) (v.12.8.6)
  • ISO20022 Direct debit (ES) (v.12.8.5)
  • ISO20022 Direct debit (IT) (v.12.8.4)
  • ISO20022 Direct debit (NL) (v.12.8.5)
  • ISO20022 Direct debit (FR) (v.12.8.6)

 

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More information

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Article Info
Article ID : 4091930
Revision : 1
Created on : 2/28/2018
Published on : 2/28/2018
Exists online : False
Views : 148