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Symptoms

When posted an FTI credit note with a customer that has a term of payment type COD with cash account, D365 is using FTI voucher for the settlement transaction; it should use a payment voucher.

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Resolution

For the “new vouchers” created there should not be a connection to the free text credit notes. For this transactions voucher should be pointed to Payment voucher sequence number.

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More information

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Article Info
Article ID : 4089726
Revision : 1
Created on : 2/13/2018
Published on : 2/13/2018
Exists online : False
Views : 176