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LBR-enabled PSTN call can be transferred to a non-LBR enabled user in Skype for Business Server 2015


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Symptoms

Assume that you are Location-Based Routing (LBR) enabled on an LBR enabled network site in Microsoft Skype for Business Server 2015. Then, you start a call together with a public switched telephone network (PSTN) user. When you try to transfer the PSTN call to another user who is only Enterprise Voice (EV)-enabled and located at a non-LBR-enabled network site, the call is routed to his voice mail if the non-LBR user isn't available. After you apply this update, the call transfer will fail because the call is from an LBR-enabled gateway to a user who is located at a different location.

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Resolution

To fix this issue, install the July 2018 cumulative update 6.0.9319.534 for Skype for Business Server 2015, Front End Server and Edge Server.

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Keywords: kb, kbfix, kbsurveynew, kbqfe, kbexpertiseadvanced, LBR enabled PSTN call can be transferred to a non-LBR enabled user, Location-Based Routing (LBR) enabled on a LBR enabled network site, start a call with a public switched telephone network (PSTN) user, transfer a PSTN call to a user who is only Enterprise Voice (EV) enabled on a non-LBR enabled network site

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Article Info
Article ID : 4074760
Revision : 24
Created on : 7/31/2018
Published on : 7/31/2018
Exists online : False
Views : 211