Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. CultureNotFoundException when selecting an LCID 4096 language in OWA for Exchange Server 2016

CultureNotFoundException when selecting an LCID 4096 language in OWA for Exchange Server 2016

View products that this article applies to.

Symptoms

Consider the following scenario:
  • Microsoft Exchange Server 2016 Cumulative Update 7 (CU7) is installed on a computer that's running Windows Server 2016.
  • A user signs in Outlook on the web (Outlook Web App) and tries to change the language through:
    OWA > Options > General > Region and time zone settings.

  • The user selects the language that has an LCID value of 4096, for example, English Belgium.

In this scenario, the user receives a "something went wrong" error message and OWA crashes. This issue prevents the user signing in until the administrator changes the language setting back to a supported one. In addition, you may find the following event logs are recorded:

Exception type: System.Globalization.CultureNotFound
Exception Exception message: Culture isn't supported. Parameter name: culture 4096 (0x1000) is an invalid culture identifier.

↑ Back to the top

Cause

This issue occurs because the newly-added cultures don't have valid LCIDs.

↑ Back to the top

Resolution

For Exchange Server 2016, install Cumulative Update 9 or a later cumulative update for Exchange Server 2016.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

References

Learn about the terminology that Microsoft uses to describe software updates.

↑ Back to the top

Keywords: select/change a language in Outlook on the web (Outlook Web App), CultureNotFoundException and "culture 4096 (0x1000) is an invalid culture identifier" error, kbexpertiseadvanced, kbqfe, CI74217, kbfix, kb, selects the language that has a LCID value of 4096, for example, English Belgium, kbContentAuto, kbsurveynew

↑ Back to the top

Article Info
Article ID : 4073531
Revision : 7
Created on : 3/7/2018
Published on : 3/20/2018
Exists online : False
Views : 340