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Can't enable OWA offline access in Exchange Server 2016

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Symptoms

When a user logs into Outlook Web App (OWA) in Microsoft Exchange Server 2016 and tries to enable the offline access function (OWA > Settings > Offline Settings > Turn on offline access), the setting screen disappears after he selects the Turn on offline access check box.

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Resolution

For Exchange Server 2016, install Cumulative Update 9 or a later cumulative update for Exchange Server 2016.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbContentAuto, CI74095, Can't enable OWA offline access, the setting screen disappears after selecting the Turn on offline access check box

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Article Info
Article ID : 4073214
Revision : 5
Created on : 3/7/2018
Published on : 3/20/2018
Exists online : False
Views : 291