Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Can't enable OWA offline access in Exchange Server 2016

Can't enable OWA offline access in Exchange Server 2016

View products that this article applies to.

Symptoms

When a user logs into Outlook Web App (OWA) in Microsoft Exchange Server 2016 and tries to enable the offline access function (OWA > Settings > Offline Settings > Turn on offline access), the setting screen disappears after he selects the Turn on offline access check box.

↑ Back to the top

Resolution

For Exchange Server 2016, install Cumulative Update 9 or a later cumulative update for Exchange Server 2016.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

References

Learn about the terminology that Microsoft uses to describe software updates.

↑ Back to the top

Keywords: kbContentAuto, CI74095, Can't enable OWA offline access, the setting screen disappears after selecting the Turn on offline access check box

↑ Back to the top

Article Info
Article ID : 4073214
Revision : 5
Created on : 3/7/2018
Published on : 3/20/2018
Exists online : False
Views : 309