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The recipient scope setting doesn't work for sibling domains in Exchange Server 2016


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Symptoms

Consider the following scenario in a Microsoft Exchange Server 2016 environment:

  • You have multiple domains (parent and child domains) in an Active Directory forest. An Exchange server is installed in one of those domains and users are located in a sibling domain of the domain where the Exchange server is installed.
  • You notice that the RecipientViewRoot parameter in the Get-ADServerSettings cmdlet is set to the domain where the Exchange server is installed by default. This means that when you run the Get-Mailbox cmdlet, it will return mailboxes that are in that domain only.
  • You change the recipient scope to sibling domains by using the RecipientViewRoot parameter.
  • You run the Get-Mailbox cmdlet and expect to see the mailboxes of the sibling domains.

Unexpectedly, you see the mailboxes still from the domain where the Exchange server is installed.

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Resolution

To fix this issue, install Cumulative Update 8 for Exchange Server 2016 or a later cumulative update for Exchange Server 2016.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: recipient scope setting doesn't work for sibling domains, Get-Mailbox cmdlet doesn't return the mailboxes of sibling domains, Set-AdServerSettings-RecipientViewRoot cmdlet, atdownload, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 4055953
Revision : 15
Created on : 8/13/2020
Published on : 8/13/2020
Exists online : False
Views : 303