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Bad UEFI page display after SEMM configuration package installed on Surface Pro 4 or Surface Book

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Symptom

Assume that you install the Surface Enterprise Management Mode (SEMM) configuration package that applies to and contains settings for Surface Pro Model 1796 to Surface Pro 4 or Surface Book. When you enter UEFI settings by using non-administrator mode, you may encounter the following issues:

  • Some UEFI pages, for example Enterprise Management or Exit, cannot be displayed in non-administrator mode access to the UEFI.
  • Some pages, such as Info, may be mislabeled.

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Workaround

To work around this issue, use one package that includes only Surface Pro Model 1796 settings and a separate package that only contains settings for Surface Pro 4 and Surface Book instead.

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Status

Microsoft is researching this problem and will post more information in this article when the information becomes available.

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More Information

This issue occurs with the following UEFI versions

  • Surface Pro 4:  107.1741.768.0
  • Surface Book:  90.1427.768.0

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Keywords: incorrect UEFI page after SEMM configuration package installed, kb, kbsurveynew

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Article Info
Article ID : 4055561
Revision : 10
Created on : 7/19/2019
Published on : 7/19/2019
Exists online : False
Views : 310