To fix this issue, install the November 7, 2017, update (KB4011255) for Skype for Business 2015 (Lync 2013), and then use one of the following settings to enable the update.
Note Lync 2013 was upgraded to Skype for Business in April 2015.
In-band provisioning setting
Run the following command from a Lync PowerShell command prompt:
$a = New-CsClientPolicyEntry -Name EnableContactResolutionWithTelUriAndEmailOnly -Value "true"
Set-CsClientPolicy -Identity Global -PolicyEntry @{Add=$a}
GPO setting
- In Group Policy Management, create a Group Policy object.
Note When you create a GPO, specify a name and leave the source as none.
- On the Settings tab, right-click Computer Configuration or User Configuration, and then select Edit.
- Right-click Registry, select New, and then select Registry Item.
- In the New Registry Properties dialog box, specify the following information, and then select OK:
Action: Create
Hive: HKEY_CURRENT_USER
Key path: Software\Policies\Microsoft\Office\15.0\Lync
Value name: EnableContactResolutionWithTelUriAndEmailOnly
Value type: REG_DWORD
Value data: 1
Base: Decimal