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"The video preview won't show" error occurs when you start a video call in Skype for Business 2016 in VDIv2


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Symptoms

When you sign in Microsoft Skype for Business 2016 in a VDIv2 environment, and then click the Video Call button, you receive the following error message in a preview window:

The video preview won’t show when you are using lync in remote desktop.

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Keywords: kb, kbsurveynew, kbfix, kbexpertiseInter

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Article Info
Article ID : 4042806
Revision : 4
Created on : 9/30/2017
Published on : 10/10/2017
Exists online : False
Views : 272