Error when you try to access [Host] ConsumedCredit or [Host] Credit in Azure: Problem occurred loading metrics

Original product version:   Azure
Original KB number:   4041970

Symptoms

When you access the metrics for a virtual machine in Microsoft Azure, you receive the following error message when you select the [Host] ConsumedCredit or [Host] Credit metric in the Azure portal:

A problem occurred loading metrics. Please try again later.

Screenshot of metrics for a virtual machine in Microsoft Azure.

Screenshot of metrics error message in Microsoft Azure.

Cause

Microsoft has identified an issue in the Azure platform that prevents the metrics from working.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. A change to resolve this problem is scheduled to be deployed.

Contact us for help

If you have questions or need help, create a support request, or ask Azure community support. You can also submit product feedback to Azure feedback community.