Austria/AUT, Czech Republic/CZE: A fiscal service integration example in Microsoft Dynamics 365 for Operations

This functionality is developed as an example of integration Microsoft Dynamics 365 for Operations application to a fiscal service compliant with specific requirements to the cash payments control in different countries. A fiscal service EFR provided by EFSTA (EUROPEAN FISCAL STANDARDS ASSOCIATION) is used in this integration example (here and below called Fiscal service).

A scope of integration example is the following:

• After the completion of posting of the cash payment liable for registration, a cash register transaction with data to be signed is created and sent for the registration to Fiscal service in the specified XML format.

• Response with a signature and fiscal codes (generated by Fiscal service per country-specific rules) is received from Fiscal service and stored in the Cash register fiscal transaction.

• The cash receipt with transaction data and signatures/fiscal codes is printed.

It's assumed that all other specific country legal requirements concerning the registered transactions are fulfilled on the side of Fiscal service.

This is user's responsibility to properly setup and administer the third-party Fiscal service.

The format of Cash receipt, XML request to Fiscal service and XML response from Fiscal service are configured as Electronic reporting configurations.

The following configurations are available as part of this release:

Create Cash registers

Create cash registers at Accounts receivable > Setup > Cash registers > Cash registers

Fields description in the form Cash registers:

Create Cash register locations

Create locations of cash registers at Accounts receivable > Setup > Cash registers > Cash register locations

Fields description in the form Cash register locations:

Buttons description in the form Cash register locations:

CZ/Czech Republic: Set up Business Premise Id for Cash register location

Create Tax registration type for Business Premises Id in Organization administration > Global address book > Registration types > Registration types.

Associate created tax registration type with legislative type "Business Premise Id" in Organization administration > Global address book > Registration types > Registration categories.

Open Operating unit associated with Cash register location. (Go to Cash register locations, place cursor on a field Organization number, right click > View details or go directly to Organization administration > Common > Organizations > Internal organizations.)

Click More options > Advanced on address line in Addresses tab.

Click Add on Registration Id fast tab and add info about Business premise Id number.

Create Cash register terminals

Create cash register terminals at Accounts receivable > Setup > Cash registers > Cash register terminals.

Fields description in the form Cash register terminals:

Assign the user to the person

Assign a User who is acting as cash operator and is allowed to log a cash transaction which will be registered in cash register, to a Person in System administration > Users.

Set up Cash register operators

Set up cash register operators and assign them to the cash register location in Accounts receivable > Setup > Cash register > Cash register operators.

Fields description in the form Cash register operators:

Set up methods of payment that require fiscal registration

Set up methods of payment, which needs to be registered in cash register at Accounts receivable > Setup > Cash registers > Cash register methods of payment.

Fields description in the form Cash register methods of payment:

Important notices

In the following scenarios, the tax amounts related to the payment amount can be identified reliably from the posted transactions:

1. For the cash payment posted automatically during posting of a COD invoice (cash on delivery terms of payment), tax amounts sent are equal to the tax amounts produced by an invoice posting.

2. For the cash prepayment posted manually from the customer payment journal, when sales tax amounts are calculated and posted from the payment journal (tax amounts posted from the prepayment are always sent irrespectively from the parameter Register tax amount).

User should consult with local tax authority to identify the requirements to registering the tax amounts related to the cash payment in the cash register. User should split methods of payment if necessary.

In the following scenarios, the tax amounts related to payment amount can't be identified reliably from the posted transactions:

1. For the cash payment posted manually from the customer payment journal and settled to the previously posted invoice which contains a posted tax amount.

If you set up to send these tax amounts to cash register, they can't be considered as fully correct tax amounts but rather rough tax amounts are calculated from the payment amount by a specific amount distribution logic. In these scenarios, the correct tax amounts are presented only in the settled posted invoice. Consult with local tax authority to identify the right way for submitting the invoiced tax amounts to tax authority checks for these scenarios.

Create Terms of payment for Cash on delivery scenarios

Create Terms of payment with Cash on delivery payment method if a cash payment can be received in the moment of an invoice posting, at Account receivables > Payment > Terms of payment.

Fields description in the form Terms of payment:

Register automatically posted COD payment for the Free text invoice and print cash receipt

Go to Accounts receivable > Free text invoices > All free text invoices.

Create free text invoice in standard way.

On fast tab Payment, choose Method of payment which is set up as cash register method of payment. Choose Terms of payment with cash on delivery settings. Click Post.

In the dialog Post free text invoice:

Activate the check-box Print receipt in the fast tab Parameters for printing the cash receipt after the invoice is posted.

On fast tab Cash register review Location, Terminal, Cash register and Operator code. Terminal code is pre-defaulted from the "Default cash register terminal" field in Cash register operators form. Change Terminal code if the cash payment is received in a different cash register terminal available for the current operator.

Click OK.

Review the generated cash receipt for the posted invoice. By default, the generated cash receipt is available as a file. You can set up additional and other destinations for cash receipt output: see Electronic Reporting Destinations for more details.

Register automatically posted COD payment for the Sales order invoice and print cash receipt

Go to Accounts receivable > Orders > All sales order.

Create sales order in standard way.

On fast tab Price and discount, choose Method of payment which is set up as a cash register method of payment. Choose Terms of payment with cash on delivery settings in the Payment field.

Click Invoice > Invoice.

In the dialog Posting invoice, in the fast tab Parameters, activate the check-box Print receipt for printing a cash receipt after the invoice is posted.

On the fast tab Cash register, review Location, Terminal, Cash register and Operator code. Terminal code is pre-defaulted from the "Default cash register terminal" field in the Cash register operators form. Change Terminal code if the cash payment is received in a different cash register terminal.

Register customer payment from Customer payment journal and print cash receipt

Go to Customer payment journal at Accounts receivables > Journals > Payments > Payment journal (or General journal at General ledger > Journals > General journal).

Create the journal lines with a customer cash payment in the standard way.

On tab Payment, choose Method of payment which is set up as a cash register method of payment. Activate the check box "Prepayment journal voucher" if this is a prepayment.

On tab Payment, review Location, Terminal, Cash register and Operator code. Terminal code is pre-defaulted from the "Default cash register terminal" field in the Cash register operators form. Change Terminal code if the cash payment is received in a different cash register terminal. Click Post > Post. Click Print > Cash receipt to print a receipt with fiscal codes.

CZ/Czech Republic: Register customer payment from Slip journal and print cash order with cash receipt information

Go to Cash and bank management > Journals > Slip journal.

Create the journal lines with a customer cash payment in the standard way. Review Cash register group of fields on tab Payment. Terminal code is pre-defaulted from the "Default cash register terminal" field in the Cash register operators form. Change Terminal code if the cash payment is received in a different cash register terminal.

Click Documents approval > Approve. Cash order number is assigned to payment.

Click Post > Post.  Click Print > Cash order to print a cash order with fiscal codes.

Cancel payment

If a payment which is being cancelled, has been registered in the cash register with a cash receipt number, the cancel payment will create a new cash receipt number with a negative amount which will also be registered in the same cash register. The payment cancellation cash receipt is presenting fully the same amounts as in an initial receipt but a negative sign.

Go to Customer transactions form. Place cursor on a payment transaction and click Reverse > Cancel payment.

In the dialog Cancel payment, fill necessary information and review values in group of fields Cash register. Click OK.

Place cursor on the new payment cancellation transaction. Click button Print > Cash receipt to print a cash receipt with fiscal codes.

Review Cash register fiscal transactions. Resend transaction to cash register.

You can review the registered cash payments, and also reprint Cash receipt original and copy at Accounts receivable > Inquires > Cash register fiscal transactions.

If cash payment wasn't successfully registered for any infrastructural reason (not related with exception scenarios described in the law which should be correctly handled on Fiscal service side), a user will get respective an error message after a posting of cash payment. The cash register transaction in status "Created" will be available in the Cash register fiscal transactions form. User must fix infrastructural issues and manually resend the created cash transactions to the cash register. Otherwise, user is not able to print the cash receipt with fiscal codes. Correctly, the registered transaction gets status "Registered".

Fields description in the form Cash register payment transactions:

Buttons description in the form Cash register payment transactions:

How to obtain the Microsoft Dynamics AX updates files

This update is available for manual download and installation from the Microsoft Download Center.

• Download update for Microsoft Dynamics 365 for Operations

Note You can search for KB4041219 in the above link and download the related hotfix.

Prerequisites

You must have one of the following products installed to apply this hotfix:

• Microsoft Dynamics 365 for Operations

The following hotfixes are required for this functionality:

• KB4033425
• KB4032696
• KB4025646
• KB4023998
• KB4020183
• KB4020709
• KB4019148
• KB4015539
• KB3214627
• KB4041219

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx

You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts

Customers

https://mbs.microsoft.com/customersource/northamerica/help/help/contactus

In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.