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SCVMM 2016 agent installation fails with Error 410

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Symptoms

On the SCVMM server you may see the following error message: 

There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

 

SCVMM 2016 Agent installation can fail with the error message: “There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run.”

SCVMM 2016 Agent installation can fail with the error message:

There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run.

Error Message 410

Agent installation failed on Host. The application failed to start because side-by-side configuration is incorrect.

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Cause

The installation of vcredist_x64.exe was triggered automatically by the VMM Agent installer in older versions of System Center Virtual Machine Manager 2016. In VMM 2016 vcredist_x64.exe needs to be installed before the VMM 2016 Agent installation.

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Resolution

Make sure vcredist_x64.exe has been installed before the VMM 2016 Agent installation.

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Article Info
Article ID : 4040949
Revision : 16
Created on : 8/29/2017
Published on : 8/29/2017
Exists online : False
Views : 1244