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The spoolsv.exe process crashes in Windows Server 2008 SP2


View products that this article applies to.

Cause

This problem is not caused by fix for MS16-087. The problem is caused by an earlier change that was made to win32spl.dll which was included in the MS16-087 release.

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How to get this update

Method 1: Windows Update

This update is available through Windows Update. For more information about how to run Windows Update, see How to get an update through Windows Update.

Method 2: Microsoft Update Catalog

To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
 

Prerequisites

To install this update, you must have Windows Server 2008 Service Pack 2 (SP2) installed.
 

Registry information

To apply this update, you don’t have to make any changes to the registry. 
 

Restart requirement

You don't have to restart the computer after you apply this update.
 

Update replacement information

This update does not replace a previously released update.

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File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Server 2008

ia64 Windows Server 2008
File name File version File size Date Time Platform
Printcom.dll 6.0.6001.18000 98,816 19-Jan-2008 08:29 IA-64
Win32spl.dll 6.0.6002.19851 1,361,920 03-Aug-2017 20:38 IA-64
Printcom.dll 6.0.6002.24174 98,816 04-Aug-2017 15:30 IA-64
Win32spl.dll 6.0.6002.24174 1,359,360 04-Aug-2017 15:31 IA-64
Printcom.dll 6.0.6002.18832 37,376 02-May-2013 04:03 x86
Win32spl.dll 6.0.6002.19851 444,416 03-Aug-2017 23:27 x86
Printcom.dll 6.0.6002.24174 37,376 04-Aug-2017 15:35 x86
Win32spl.dll 6.0.6002.24174 443,904 04-Aug-2017 15:36 x86
x64 Windows Server 2008
File name File version File size Date Time Platform
Printcom.dll 6.0.6001.18000 44,544 19-Jan-2008 08:03 x64
Win32spl.dll 6.0.6002.19851 686,080 03-Aug-2017 22:53 x64
Printcom.dll 6.0.6002.24174 44,544 04-Aug-2017 15:33 x64
Win32spl.dll 6.0.6002.24174 685,568 04-Aug-2017 15:33 x64
Printcom.dll 6.0.6002.18832 37,376 02-May-2013 04:03 x86
Win32spl.dll 6.0.6002.19851 444,416 03-Aug-2017 23:27 x86
Printcom.dll 6.0.6002.24174 37,376 04-Aug-2017 15:35 x86
Win32spl.dll 6.0.6002.24174 443,904 04-Aug-2017 15:36 x86
x86 Windows Server 2008
File name File version File size Date Time Platform
Printcom.dll 6.0.6002.18832 37,376 02-May-2013 04:03 x86
Win32spl.dll 6.0.6002.19851 444,416 03-Aug-2017 23:27 x86
Printcom.dll 6.0.6002.24174 37,376 04-Aug-2017 15:35 x86
Win32spl.dll 6.0.6002.24174 443,904 04-Aug-2017 15:36 x86


Additional file information

ia64 Windows Server 2008
File property Value
File name Ia64_7b58a58290b64bb5bad857639ec3e243_31bf3856ad364e35_6.0.6002.19851_none_835217974b04b3b7.manifest
File version Not applicable
File size 1,084
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Ia64_fcf4c42dd55aa1e46af6df503b4fe5f0_31bf3856ad364e35_6.0.6002.24174_none_62085b33b5a875bc.manifest
File version Not applicable
File size 1,084
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Ia64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.19851_none_3b263f5f6e36016c.manifest
File version Not applicable
File size 51,632
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Ia64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.24174_none_3b9d173887615586.manifest
File version Not applicable
File size 48,343
Date (UTC) 04-Aug-2017
Time (UTC) 16:00
Platform Not applicable
 
File name Update.mum
File version Not applicable
File size 1,593
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.19851_none_a197e13f5af62ba1.manifest
File version Not applicable
File size 52,538
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.24174_none_a20eb91874217fbb.manifest
File version Not applicable
File size 49,128
Date (UTC) 04-Aug-2017
Time (UTC) 16:05
Platform Not applicable
x64 Windows Server 2008
File property Value
File name Amd64_16eb8e6c0f295df94ce56d58f0c1ebe8_31bf3856ad364e35_6.0.6002.19851_none_50bed478a43047a6.manifest
File version Not applicable
File size 1,086
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Amd64_a915e2d491bde551bce168cf00c7fc59_31bf3856ad364e35_6.0.6002.24174_none_7e0f11d595fa8b31.manifest
File version Not applicable
File size 1,086
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Amd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.19851_none_974336ed269569a6.manifest
File version Not applicable
File size 51,651
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Amd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.24174_none_97ba0ec63fc0bdc0.manifest
File version Not applicable
File size 48,362
Date (UTC) 04-Aug-2017
Time (UTC) 16:03
Platform Not applicable
 
File name Update.mum
File version Not applicable
File size 3,089
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.19851_none_a197e13f5af62ba1.manifest
File version Not applicable
File size 52,538
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name Wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.24174_none_a20eb91874217fbb.manifest
File version Not applicable
File size 49,128
Date (UTC) 04-Aug-2017
Time (UTC) 16:05
Platform Not applicable
 
x86 Windows Server 2008
File property Value
File name Update.mum
File version Not applicable
File size 3,065
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name X86_0c942616e0d4bf07d275d0d7f527aa03_31bf3856ad364e35_6.0.6002.24174_none_45bd5bb22bbb2508.manifest
File version Not applicable
File size 718
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name X86_492e6a6498f04bb31a580568d3fdd892_31bf3856ad364e35_6.0.6002.19851_none_dff83344a61b5f84.manifest
File version Not applicable
File size 718
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name X86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.19851_none_3b249b696e37f870.manifest
File version Not applicable
File size 51,613
Date (UTC) 05-Aug-2017
Time (UTC) 00:04
Platform Not applicable
 
File name X86_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.0.6002.24174_none_3b9b734287634c8a.manifest
File version Not applicable
File size 48,324
Date (UTC) 04-Aug-2017
Time (UTC) 16:08
Platform Not applicable
 

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

Learn about the terminology that Microsoft uses to describe software updates.

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Keywords: kbfix, kbcontentauto, kbsurveynew, atdownload, kbexpertiseadvanced

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Article Info
Article ID : 4037616
Revision : 31
Created on : 9/6/2017
Published on : 9/6/2017
Exists online : False
Views : 113