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Can’t join meeting by using Skype for Business Room System or Surface Hub devices in Skype for Business Server 2015


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Symptoms

Your end-users report that they can't join a Skype for Business meeting, especially when they join the meeting by using Microsoft Business Room System or Surface Hub devices. 

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Cause

This issue occurs because all subsequent sign-in processes fail for these devices after a rare race condition occurs in Microsoft Skype for Business Server 2015 Front End service. 

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Workaround

To work around this issue, restart the Skype for Business Server 2015 Front End service to have the issue lessened.

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Keywords: kb, kbfix, kbsurveynew, kbexpertiseAdvanced, can't join meeting, Surface Hub devices, Skype for Business room system

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Article Info
Article ID : 4036620
Revision : 15
Created on : 12/6/2017
Published on : 12/11/2017
Exists online : False
Views : 188