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PXE boot fails on a Surface Laptop

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Symptoms

When you perform the preboot execution environment (PXE) boot on a Surface Laptop by pressing the power and volume-down buttons, the Windows logo may flash, but the PXE boot attempt fails.

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Workaround

To work around this issue, follow these steps:

  1. Press the volume-up and power buttons on the Surface Laptop to enter the Unified Extensible Firmware Interface (UEFI) settings.
  2. Select Configure boot device order.
  3. Select the PXE Network, and then swipe to the left.
  4. You should receive the "Boot this device immediately" message. Click OK to exit and perform the PXE Network boot.

    Note As an alternative to this workaround, you change the boot order so that “PXE Network” is at the top of the list.

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Status

[Asset 4513875]

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Keywords: KB, kbbug, kbfix

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Article Info
Article ID : 4032346
Revision : 31
Created on : 7/22/2019
Published on : 7/22/2019
Exists online : False
Views : 151