When you use the Tab or Shift+Tab key combinations in the chat history window in Microsoft Skype for Business 2016, the selection sometimes includes the whole chat history item and sometimes includes the text of the chat history item.
Additionally, you may experience the following issues in the chat history window:
- When you locate chat items, individual richer labels are selected.
- The focus rectangle surrounds only the message bubble instead of the whole chat item. Sometimes, it incorrectly shows that only the messages are selected.
- The cursor blinking becomes very slow when you hover over the selected text.
- When you use the Shift key to select multiple messages, you can’t cancel the selection of the messages.