Service Update 2 for Microsoft Dynamics 365 8.2.1

View products that this article applies to.

INTRODUCTION

Service Update 2 for Microsoft Dynamics 365 8.2.1 is now available. This article describes the hotfixes and updates that are included in Service Update 2.

↑ Back to the top

MORE INFORMATION

Update package	Build number
Service Update 2 for Microsoft Dynamics 365 8.2.1	8.2.1.0185

To determine whether your organization had this update applied, check your Microsoft Dynamics 365 version number. Click the gear icon in the upper-right corner, and then click About.

Service Update 2 resolves the following issue:

Performance Improvements

The following list details issues whose resolutions improve the speed or functionality of Dynamics.

Quote, Order, and Invoice Product sub-grids are misaligned.
Server Side Synchronization sends the same email repeatedly every 30 minutes.
Slow swipe performance on iOS and Android mobile app.
Performance issues occurred while deleting records associated with a Business Process Flow.

Unexpected Behavior

The following list details issues whose resolutions correct actions performed in Dynamics that do not work as intended.

Trials are being created in Administrative Access Mode.

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Unable to track Exchange emails.
The email Description field is not displayed on a Quick View form.
Accessing Documents on the Knowledge Articles entity fails in the Interactive Service Hub.
Users are unable to open and edit workflows created before upgrading to 8.2.
Records cannot be deleted when engaged in a Business Process Flow.
Unable to change the Active Stage of a Business Process Flow via workflow.
Cannot add dynamic values to global option set fields in a workflow.