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PSTN call is dropped when it's put on hold by a PSTN callee in Lync Server 2013

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Symptoms

Consider the following scenario:

• You deploy Enterprise Voice in a Microsoft Lync Server 2013 environment.

• You call a Public Switched Telephone Network (PSTN) number.

• The PSTN callee puts the call on hold.

In this scenario, the call is dropped.

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Resolution

To fix this issue, install the July 2017 cumulative update 5.0.8308.992 for the Lync Server 2013, Mediation Server.

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseInter

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Article Info
Article ID : 4023326
Revision : 6
Created on : 6/29/2017
Published on : 7/10/2017
Exists online : False
Views : 417