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FIX: File receive locations with alternate credentials get stuck in a tight loop after network failure


View products that this article applies to.

Symptoms

Consider the following scenario:

  • You are using Microsoft BizTalk Server.
  • You have multiple file receive locations (RL) that are pointing to different folders on the same Distributed File System (DFS) share.
  • In order to access the share, the file receive locations have alternate credentials that are supplied in Authentication tab.
  • In this scenario, if there is a temporary network issue that causes the RL to get disabled, BizTalk file receive host gets stuck in a tight loop where a single thread consumes the CPU.
  • This may result in the application event logs receiving a high volume of errors like the following until the user manually stops the host instance:

The receive location "ReceiveLocation" with URL "\\dfsserver\share\folder\file*.xml" is shutting down.
Details:"The Messaging Engine failed while notifying an adapter of its configuration.

The Messaging Engine failed to remove the receive location "ReceiveLocation" with URL "\\dfsserver\share\folder\file*.xml" from the adapter "FILE". Reason: "80070057".

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Resolution

This issue is fixed in the following cumulative updates for BizTalk Server:

Cumulative Update 2 for BizTalk Server 2016

Cumulative Update 6 for BizTalk Server 2013 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

For information about the service packs and cumulative update list for BizTalk Server, click the following article number to view the article in the Microsoft Knowledge Base:

2555976 Service pack and cumulative update list for BizTalk Server

For more information about BizTalk Server hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:

2003907 Information about BizTalk hotfixes and Service Pack support

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 4020015
Revision : 10
Created on : 5/15/2017
Published on : 5/26/2017
Exists online : False
Views : 370