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Symptoms

The error “The configuration ‘X’ cannot be checked.” error occurs while checking the prerequisites of a GER configuration ‘X’. It may happen when the current instance of the Dynamics 365 for Operations application contains at least one application hotfix that has not reference to a related KB article. Finally, not passed the prerequisites check configuration cannot be downloaded from a repository due to the error “Cannot create a record in KB articles (ERKBArticleTable). The record already exists” occurs.

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Resolution

This package contains the code modification that allows repeating the download of GER configurations from a selected repository for the Dynamics 365 for Operations application with installed hotfixes having no KB article reference.

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More information

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Article Info
Article ID : 4019245
Revision : 1
Created on : 4/7/2017
Published on : 4/7/2017
Exists online : False
Views : 161