Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

The IM button isn't enabled for all users in the contact card in Skype for Business 2016


View products that this article applies to.

Symptoms

When you try to send an instant message (IM) to a contact by opening the Contact Card in Microsoft Skype for Business 2016, you find that the IM button isn't available.

↑ Back to the top


Resolution

To fix this issue, install the April 4, 2017, update (KB3178717) for Skype for Business 2016.

↑ Back to the top


Keywords: kb, kbqfe, kbsurveynew, kbfix, kbexpertiseinter

↑ Back to the top

Article Info
Article ID : 4015959
Revision : 8
Created on : 3/22/2017
Published on : 4/4/2017
Exists online : False
Views : 178