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  2. The IM button isn't enabled for all users in the contact card in Skype for Business 2016

The IM button isn't enabled for all users in the contact card in Skype for Business 2016

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Symptoms

When you try to send an instant message (IM) to a contact by opening the Contact Card in Microsoft Skype for Business 2016, you find that the IM button isn't available.

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Resolution

To fix this issue, install the April 4, 2017, update (KB3178717) for Skype for Business 2016.

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Keywords: kb, kbqfe, kbsurveynew, kbfix, kbexpertiseinter

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Article Info
Article ID : 4015959
Revision : 8
Created on : 3/22/2017
Published on : 4/4/2017
Exists online : False
Views : 324