Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Cannot sign in to Skype for Business 2015 (Lync 2013) when you resume a laptop to a different network

Cannot sign in to Skype for Business 2015 (Lync 2013) when you resume a laptop to a different network

View products that this article applies to.

Symptoms

When you switch between inside corporation network and outside corporation network to sign in to Microsoft Skype for Business 2015 (Microsoft Lync 2013), this issue occurs.

↑ Back to the top

Cause

This issue occurs because the stale proxy cache is still used in the new network environment.

↑ Back to the top

Resolution

To fix this issue, install the April 4, 2017, update (KB3178731) for Skype for Business 2015 (Lync 2013).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

↑ Back to the top

Keywords: kb, kbfix, kbqfe, kbsurveynew, kbexpertiseInter

↑ Back to the top

Article Info
Article ID : 4015934
Revision : 5
Created on : 3/30/2017
Published on : 4/4/2017
Exists online : False
Views : 185