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Skype for Business 2015 (Lync 2013) crashes in the lync.exe process on startup

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Symptoms

This issue occurs because a .hist file that’s located under the C:\Users\ %UserProfile%\AppData\Local\Micros­oft\Office\15.0\Lync\%sip_user@company.co­m%\HistorySpooler folder is corrupted.

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Resolution

To fix this issue, install the April 4, 2017, update (KB3178731) for Microsoft Skype for Business 2015 (Lync 2013).

Note Lync 2013 was upgraded to Skype for Business in April 2015.

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Keywords: kb, kbfix, kbsurveynew, kbqfe, kbexpertiseinter

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Article Info
Article ID : 4015918
Revision : 5
Created on : 3/23/2017
Published on : 4/4/2017
Exists online : False
Views : 314