Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.
View products that this article applies to.
After you install the Windows 10 Anniversary update, you cannot drag emails to the file system or between folders in Microsoft Outlook.
The issue affects all supported versions of Outlook 2010, 2013, and 2016. Other email clients might be affected too.
To resolve this issue, install the December 9, 2016, cumulative update (KB3201845) or any later cumulative update for Windows 10.
Keywords: Outlook