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Skype for Business 2016 crashes after January 2017 update (KB3128049) is applied


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Symptoms

You install the January 3, 2017, update (KB3128049) for Microsoft Skype for Business 2016. When you start Skype for Business 2016, blank menu items are displayed, or the client crashes while it's loading.

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Resolution

To fix this issue, install the March 14, 2017, update (KB3178656) for Skype for Business 2016.

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Keywords: kbfix, kbQFE, kbsurveynew, kbExpertiseInter

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Article Info
Article ID : 4013151
Revision : 11
Created on : 3/14/2017
Published on : 3/14/2017
Exists online : False
Views : 313