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Symptoms

Assume that some items have a serial number that is only active in the sales process. During the delivery, you need to consult some information of the serial number, however, you cannot access the information, and you receive the following error message:

"Serial number XXX has not been created for item number YYY."

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Resolution

Take this form specialy, when clicking serial number in this form, then using the data of this form to find the correct serial number.

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More information

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article Info
Article ID : 4012717
Revision : 1
Created on : 2/9/2017
Published on : 2/9/2017
Exists online : False
Views : 147