Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

The long-term fix for Skype for Business 2016 crashes when you receive a content from a third-party RDP implementation


View products that this article applies to.

Symptoms

Assume that you view a screen sharing from a third-party remote desktop protocol (RDP) implementation (for example, Cisco, Acanovmr, or Pexip) in Microsoft Skype for Business 2016 ), and the sharer's resolution is lower than yours. Then, you try to zoom into the content to make it fill the whole stage. In this situation, a crash occurs in your side unexpectedly.

↑ Back to the top


Resolution

To fix the issue, install the February 7, 2017, update (KB3141501) for Skype for Business 2016.

↑ Back to the top


Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, k

↑ Back to the top

Article Info
Article ID : 4010281
Revision : 4
Created on : 2/7/2017
Published on : 2/7/2017
Exists online : False
Views : 286